6 The Crescent

We hope you enjoy your stay at The Crescent. If there is anything missing or broken in the apartment, please let the Housing Office know immediately so that we can make your stay more comfortable. We generally have someone carry out minor repairs on a monthly basis, so it is important that we have the details as soon as possible. Please complete a Housekeeping Request Form  to notify us of any repairs.

Remember!! If we do not know something is broken, we cannot arrange to have it fixed.

Cleaning & Linen

Our housekeeper will come twice a week to the clean communal areas only. As much as possible the cleaners have been asked not to move your belongings. This means that surfaces will only be fully dusted/cleaned if they are left clear.

The house is equipped with a washing machine/dryer (half-loads only for drying – see instruction booklet). The beds will already be made up with one set of linen. If you require additional linen, please complete a Housekeeping Request Form and our housekeeper will bring you what you need. Towels are also provided.

There is a linen basket on the ground floor on top of the washer/dryer. Please leave your dirty linen there and our housekeeper will empty it at least weekly or when required.

Clean linen will be delivered within 24 hours of a request being received. If you leave the request early in the morning, you will most probably get the clean linen the same day. Request forms sent on-line will be dealt with on the same day, unless it is received outside of our cleaners working hours.

We provide all the houses with toilet paper, dishwashing liquid and garbage bags on arrival, as a courtesy. We will not provide them during the whole period of your stay.

Hot Water

The house has a combination boiler which provides hot water on demand. The hot water is programmed to work all day long.

Heating

The heating booklet can be found in the living room, on top of the console table, with all the other instructions.

The heating system is controlled with a programmer. It is arranged to start working from 7:30am to 9:30am and from 4:00 pm to 11:00pm during winter. Temperature of the house can be controlled from the device located in the living room on the first floor.

Internet

This property has a telephone, and internet access, both wired and wireless. Please bring your own cable if your computer does not support wireless.

We will provide you with the password on arrival.

The door to your house is self-locking.

Please make sure all windows and doors are securely shut before leaving the apartment; this is particularly important for rooms on the ground floor.

The properties have a shed to store bicycles, please contact the Housing Office to get the access code. Please, do not put bicycles inside the house.

Information on hiring bicycles can be found on the notice boards in the Institute offices. If you require any information before you arrive, please contact Reception (+44 1223 335999) or you can visit the following websites:

• Station Cycles
• City Cycle Hire

There are a number of shops close to your accommodation. The nearest convenience shop can be found at the start of Histon Road. It is a small convenience shop, but very well stocked.

The closest supermarkets are Sainsbury’s Sidney Street, and Sainsbury’s Eddington Avenue. The former is normally open 07:30-23:30, except Sundays – and bank holidays – when it closes at 17:00. The latter is open from 07:30-10:00, except Sundays when its hours are 10:00-16:00.

If you have a credit / debit card with a UK billing address, you can also order food to be delivered from some stores such as Iceland, Marks and Spencer, Sainsbury’s and Tesco but you must be at home to take delivery.

There is a traditional and colourful market in the city centre where you can find various stalls selling fresh vegetables, crafts, cds, books or even a watch repair service.

Emergencies

In the event of an emergency dial 999 and ask for the Fire, Ambulance or Police as appropriate.

Please also inform the Housing Office on 01223 765730 (out of hours 07879 116707).

Please be aware outside office hours we are only able to offer support for emergency situations. For example, a burst water pipe or a fire alarm. Unfortunately we are not able to offer help with internet problems or other non emergencies. Please note that calls made outside office hours that are deemed not to be an emergency will be charged at £50.

Doctors

Huntingdon Road Surgery
1 Huntingdon Road, Cambridge CB3 0DB.
Telephone: 01223 364127
Monday to Friday 8:15-13:00 & 13:45-18:00

NHS non emergency
For health advice and reassurance, 24 hours a day, 365 days a year. Call 111.

Taxis

Taxis can be booked in advance and all service the airports and train stations.

CamCab
01223 704 704

Panther
01223 715 715

A1 Cabco
01223 31 31 31