Address:
Benians Court
Cambridge
CB3 0DN
United Kingdom

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A mixture of one and two bedroom modern apartments located in a quiet residential area and only a short 2 minute walk from the Institute.

Type of Property

One-bedroom apartments  have a double bedroom with a combined living room and kitchen. Most of these apartments are furnished with a double bed but we can provide twin beds if needed.

Two-bedroom en-suite apartments  consist of two private double bedrooms with en-suite shower and toilet. The apartments have a shared living room and kitchen.

Two bedroom family apartments consist of one double and one single bedroom, shared bathroom and a shared living room and kitchen.

Furnishings

Fully equipped kitchen with washing machine/dryer, microwave oven, fridge/freezer and dishwasher, a living area with sofa. Double bedrooms contain a wardrobe, double size bed, chest of drawers, side tables. Single bedrooms contain a single or bunk bed, wardrobe and chest of drawers. Bed linen and towels are provided.

Please note there are no televisions in these properties. We do have a Television License so that you are permitted to access services via your laptop, mobile or tablet device.

Parking

There are parking spaces available at the front of the property.

Network Connections

A telephone is provided, and wireless internet access via Eduroam and UniofCam wifi.

Welcome Pack - Help & Information

Maintenance

We hope you enjoy your stay at Benians Court. If there is anything missing or broken in the apartment, please let the Housing Office know immediately so that we can make your stay more comfortable. We generally have someone carry out minor repairs on a monthly basis, so it is important that we have the details as soon as possible. Please complete a Housekeeping Request Form  to notify us of any repairs.

Remember!! If we do not know something is broken, we cannot arrange to have it fixed.

Cleaning & Linen

You are responsible for cleaning your own room. Our housekeeper will come once a week, as per the schedule below, to clean communal areas only (kitchen, living room and hallway). The cleaners have been asked not to move your belongings. This means that surfaces will only be fully dusted/cleaned if they are left clear.

Day Property
Mon: Benians Court: Block 1, flats 16-21
Tues: Fortser Court: all apartments
Weds: Benians Court: Block 2, flats 22-27
Thurs: Benians Court: Block 3, flats 28-33
Friday: Benians Court: Block 4, flats 34-39

All the properties are provided with a linen basket. Please leave your dirty linen there and our housekeeper will empty it weekly or when requested.The properties are equipped with a washing machine/dryer (half-loads only for drying – instruction manual). Beds will be prepared for you on arrival but not thereafter. If you require additional linen, please complete a Housekeeping Request Form  and our housekeeper will bring you what you need. Towels are also provided.

Clean linen will be delivered within 24 hours of a request being received. If you leave the request early in the morning, you will most probably get the clean linen the same day. Request forms sent on-line will be dealt with on the same day, unless it is received outside of our housekeeper’s working hours (11am to 5pm).

We provide all the houses with toilet paper, dishwasher liquid and garbage bags on arrival, as a courtesy. We will not provide them during the whole period of your stay unless you are sharing an apartment.

Utilities

Hot Water

The hot water tank has three switches; all should be set to the on position.

Heating

Heaters are set to ‘Eco’ temperature at 18º, this can be adjusted using the  < > buttons on the control panel. Full instructions can be found here.

Do not cover any of the heaters with clothes etc. as this could damage the heater and ultimately cause a fire. If the heater is damaged due to being covered, you will be charged for the repair.

Phone & Internet

These properties have a telephone on the internal University system, which requires users to dial 9 to get an outside line.

Internal calls to any University of Cambridge number are free of charge. You only need to dial the last five digits. For example, the Institute Reception can be called using 35999.

Internet

All properties have wireless internet access, if you do not have Eduroam credentials please contact the housing team or reception to request an access ticket for UniofCam wifi.

Security

The front door of the apartments are not self-locking so you will need to turn the latch from the inside.

Please make sure all windows and doors are securely shut before leaving the property; this is particularly important for the ones on the ground floor.

Bicycles

The properties have a shed to store bicycles, please contact the Housing Office to get the access code. Please, do not put bicycles inside the communal areas or apartments.

Information on hiring bicycles can be found on the notice boards in the Institute offices. If you require any information before you arrive, please contact Reception (+44 1223 335999) or you can visit the following websites:

Shops

There are a number of shops close to your accommodation. The nearest convenience shop can be found at the start of Histon Road. It is a small convenience shop, but very well stocked.

The closest supermarkets are Sainsbury’s Sidney Street, and Sainsbury’s Eddington Avenue. The former is normally open 07:30-23:30, except Sundays – and bank holidays – when it closes at 17:00. The latter is open from 07:30-10:00, except Sundays when its hours are 10:00-16:00.

If you have a credit / debit card with a UK billing address, you can also order food to be delivered from some stores such as IcelandMarks and SpencerSainsbury’s and Tesco but you must be at home to take delivery.

There is a traditional and colourful market in the city centre where you can find various stalls selling fresh vegetables, crafts, cds, books or even a watch repair service.

Useful Contacts

Emergencies

In the event of an emergency dial 999 and ask for the Fire, Ambulance or Police as appropriate.

Please also inform the Housing Office on 01223 765730 (out of hours 07879 116707).

Please be aware outside office hours we are only able to offer support for emergency situations. For example, a burst water pipe or a fire alarm. Unfortunately we are not able to offer help with internet problems or other non emergencies. Please note that calls made outside office hours that are deemed not to be an emergency will be charged at £50.

Doctors

Huntingdon Road Surgery
1 Huntingdon Road, Cambridge CB3 0DB.
Telephone: 01223 364127
Monday to Friday 8:15-13:00 & 13:45-18:00

NHS non emergency
For health advice and reassurance, 24 hours a day, 365 days a year. Call 111.

Taxis

Taxis can be booked in advance and all service the airports and train stations.

CamCab
01223 704 704

Panther
01223 715 715

A1 Cabco
01223 31 31 31

Porter’s Lodge at Churchill College

Outside of office hours, keys to accommodation are held at Churchill’s Porter’s Lodge.

71 Storey’s Way
Cambridge
CB3 0DR
United Kingdom

01223 336000
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