Or Email: firstname.lastname@example.org
Emails sent to our Help Desk receive an automated response on receipt and you will be given a unique ticket number. Please consider this an indication that your request has been added to our support queue and one of our staff will be in touch shortly.
If you are unable to email please ask at our reception for IT Assistance.
If you have had your Newton user id and/or password compromised please inform at member of staff at reception and one of the IT Team will secure your Institute Account. All other requests will need to be submitted as a support ticket.
IMPORTANT: Issues with your sending or host institution(s) email, systems and hardware will need to be addressed by your local support team.
NB. The on-site IT/AV Technicians are often unavailable during peak periods.